WSJwine
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WSJwine Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WSJwine has 3.0 star rating based on 22 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent wine, Good wine, Honest brokers.
Cons: Resolution of a major problem, Awful website, Last minute shipping notifications.Recent recommendations regarding this business are as follows: "I’d try a different servi", "Avoid this s cam at all costs!", "No overall complaints.", "Buy somewhere else", "Join a club and give yourself time to learn what you like".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WSJwine has 3.0 star rating based on 22 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent wine, Good wine, Honest brokers.
Cons: Resolution of a major problem, Awful website, Last minute shipping notifications.Recent recommendations regarding this business are as follows: "I’d try a different servi", "Avoid this s cam at all costs!", "No overall complaints.", "Buy somewhere else", "Join a club and give yourself time to learn what you like".
Review authors value the most Location and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top WSJwine Reviews
"Check on credit card that is being used"
I think you have two separate accounts for me. And you are charging an old credit card. I updated. My accout to a different credir card.
"Terrible customer service"
II ordered and paid for the initial shipment of 12 bottles of wine. After three weeks, I still have not received the order. However, the company misdelivered...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Check on credit card that is being used
Preferred solution: I need to understand why you are charging a card that i no longer want used
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Customer Lack of Service
Company fixed the issue and I have been provided with settlement agreement. Someone called me immediately! My issue was resolved !.
- Excellent wine
- Thorough information about wines
- Non-native customer service speakers
- Last minute shipping notifications
- Awful website
Preferred solution: I would like to pay them the $200 I owe them.
User's recommendation: I’d try a different servi
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Corked Wines
- Sends duplicates instead of variety as advertised
Preferred solution: Apology
Naples, Florida
Order
Henrico, Virginia
Terrible customer service
User's recommendation: Avoid this s cam at all costs!
Hoffman Estates, Illinois
YOU need to have a way to change delivery address via your website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Port Richey, Florida
Bad selection and I quit drinking
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Lenexa, Kansas
Shipping error
Preferred solution: Price reduction
User's recommendation: No overall complaints.
Washington, District Of Columbia
Offer confusion
Palm Beach Gardens, Florida
Delivery service is ALWAYS late and unpredictable. Dates advertised during sales never fulfilled. No other delivery service is this consistently bad
User's recommendation: Buy somewhere else
Nokomis, Florida
Top Notch!
User's recommendation: Join a club and give yourself time to learn what you like
Denver, Colorado
Wine delivery - advertisement
Preferred solution: Let the company propose a solution
User's recommendation: Fals advrtisement
Wine club delivery
- Lousy customer service
Placentia, California
WSJ Wine is terrible supplier having no telephone support staff. I want to cancel Wine club Membership which I declined to continue. But I cannot reach them by any means. I will decline to accept an
User's recommendation: Never order any consignment from this Unethical Company that has no supporting staff.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
50 min on hold is too much
still on hold, now 60 minutes
Preferred solution: Let the company propose a solution
TERRIBLE CUSTOMER SERVICE
- Resolution of a major problem
Preferred solution: Resolve the open bill- I NEVER RECEIVED THAT WINE!
User's recommendation: DO NOT USE THIS COMPANY
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I've had the same issue with poor delivery. Takes weeks for delivery following order. Competitive online vendors do MUCH better.